frequently asked questions

How are your security guards screened?
Security Guards must be 21 years of age, with a high school diploma or GED and be legally permitted to work in the US. Security Guard applicants must come to their interview with a local police clearance and are then fingerprinted for State Police and FBI criminal background checks. Other client dictated options are available for pre-hire screening,and may affect hourly rates.

Are the security guards drug tested?
Drug testing is client driven and varies per work site. Upon request of client, we use Concentra clinics for a 6-panel drug test. We also participate in the MUST drug testing through Safe2work, when required. Drug testing costs 25.00 per person and will affect hourly rates.

What kind of training is offered for your security guards?
Security officers attend a standard orientation first and then proceed to site specific in house training per the certification level of officer ordered by the client. Security officers then go to the client site for on-site job specific training. Other training options include CPR/ First Aid, AED and other programs per client needs. Additional training topics may affect hourly rates.

How do your security handle confrontation and/or physical aggression?
Our security guards purpose is to Observe, Report and Assist. Our security officers are trained to never put their hands on another person except in cases of personal safety (to defend themselves) or life threat to a client (assist in life saving actions). We do not have powers of arrest and will not engage in the active pursuit of an aggressor, except for the purpose of observing and reporting to the police.

Are there any fees associated with an assessment of my security situation?
No. Proliant will provide a free, thorough survey of your security situation, and will provide you with a detailed explanation of all your available options and how Proliant can provide the best security solution that meets your specific requirements and your budget.

Does Proliant have a fidelity bond and umbrella policy?
Proliant has limits of 1 million per occurrence, 1 million dollars aggregate and 1 million dollars excess liability at a minimum. Furthermore, additional insurance premiums are available.

Is Proliant licensed?
Yes. Proliant is fully licensed in each operating state/Country.